Accel Sleep Hybrid Mattress 100-Night Sleep Trial Return Policy:

We are confident that you'll love your new mattress, but we understand that finding the perfect sleep solution takes time. That's why we offer a risk-free 100-night sleep trial on all our mattresses. If, for any reason, you are not completely satisfied with your purchase, here's our return policy:

1. Initiating the Return:

• Contact our customer service within 100 days from the date of delivery to initiate the return process.
• Provide your order number and details about your concerns.
• The mattress must have been slept on for 50 days since it takes some time to get used to a new mattress.

2. Eligibility:

• The 100-night sleep trial is valid for one return per customer and per household.
• The mattress must be in good condition with no stains, tears, or damage beyond normal wear and tear.

3. Return Process:

• Our team will guide you through the return process.
• Once proof of donation is received, the customer service team will initiate the refund process.

4. Refund Process:

• Refunds will be issued to the original payment method within [X] business days.

5. Exclusions:

• Adjustable bases, pillows, and other accessories are not eligible for the 100-night sleep trial.

6. Trial Period Extensions:

• In exceptional circumstances, we may consider a trial period extension. Contact our customer service for more information.

7. Customer Satisfaction:

• Your satisfaction is our priority. If you have any concerns during the trial period, please reach out to our customer service team for assistance.
• Please note that this return policy is subject to change, and the terms outlined here are effective as of [2/2024]. We reserve the right to update or modify this policy at our discretion. If you have any questions or need further clarification, feel free to contact our customer service team.